My goodness.
Who would have thought picking out appliances would be such a headache??
Particularly since I am so well organized. I was out searching for appliances last May. I had everything picked out within one visit.
All five appliances. All Samsung. All good reviews. All stylish.
Easy peasy.
Until we got into the colour charts with the interior designer.
"What do you mean you aren't going with gas?? It's SO much better."
Naturally Samsung didn't have a gas range. And even though their appliances are stylish, they are very distinct. (Read: they will not go with any other company's appliances.)
So, back to the drawing board with three kids in tow to all the appliance stores that I could find.
Kenmore, Kitchenaid, Whirlpool, GE, LG . . . the names dizzily circled through my head.
In the first appliance store, the salesman directed me to a package of Kitchenaid appliances, and seeing that they were great looking appliances, I was interested. A visit to Sears taught me that they are all made by Whirlpool, who also makes Kenmore. And inspite of the fact that I had to agree that Kenmore stuff was great value, I knew that with price matching I was more apt to get a deal on Kitchenaid (that other stores actually carried and marked down).
Sifting through reviews online was boggling. (Who makes such a large investment without any research? Certainly not us!)
Days went by where my poor children were neglected and replaced by new children named "Whirlpool," "GE," and "Top Ten _____ Appliances."
The conclusions from reviews? No one likes their appliance, what ever the brand. But everyone seems to buy Kitchenaid . . . or at least a lot of posters. Hardly any other reviews were up for Kenmore or GE.
I figured it was as good as anything else so I packed up Brad with print outs of all the appliances I wanted from a competing store and sent him on his way to Sears to hammer out a deal . . . while sat at home and finally subscribed to Consumer's Report. (I had no idea it was so inexpensive!)
He hashed out a great deal, and in the middle of signing all the paperwork, he thought he'd double check the manufacturer's numbers with me. Wouldn't you know it, but with the endless print outs and various models I had been contemplating, I had sent the wrong range with him?
Upset that I wouldn't be more careful, and steamed because the range I wanted was more expensive and forced him to fork out an extra $150 that he wasn't planning on, he came home simmering.
I didn't have the courage to tell him that upon reading Consumer's Reports I found that the range we had faught so hard for, was the worst rated, and most repair prone.
If I had told him, I was sure that he would have cancelled all our appliance orders and I would have been cooking over a fire pit for the next five years. Yet, at the same time, if the range was in deed a lemon, I would have been having to deal with a broken range and cooking over a fire pit in secret for the next five years.
I read more of what Consumer's Reports had to say about the Kitchenaid brand and it didn't look great. Not horrible, but not great. I just didn't understand how if it was Whirlpool's flagship brand and Whirlpool, Amana, and Kenmore were all getting rave reviews . . . how could Kitchenaid not?
Desperate, I subjected my poor children to yet another appliance store and asked the salesman to recommend a good brand for my kitchen. His recommendation? None other than Kitchenaid.
I asked about the repair history, and particularly about the range. He said he rarely gets them back in and that the range has been redesigned and is fantastic now.
Okay, so maybe he was just trying to sell me . . . but with all the other brands he could have recommended, it was reassuring that he chose Kitchenaid.
He beat our Sears' package by $100 and for an extra $300 he offered to throw in a $900 vent hood.
Even though we do need a vent hood (and were planning to purchase one for $200 later), Brad was exhausted from the appliance drama and so we passed on the offer.
Ironically, the vent hood he offered was the only appliance of Kitchenaid that Consumer Report not only had good things to say about, but recommended.